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Trust & safety

Report abuse
from our network.

Spam, phishing, malware, attacks or illegal content coming from a DediJet IP address? Tell us. Reports are reviewed 24/7 and acknowledged within 24 hours; urgent cases go first.

Dex holding up a no-entry sign

Submit a report

Precise evidence (log lines with timestamps, email headers, URLs) lets us act faster.

Copyright notices need your contact details. You can ask us not to share your identity with the customer.

Or email abuse@dedijet.com. See our Acceptable Use Policy.

What happens next

  1. AcknowledgementWithin 24 hours, if you left an email.
  2. ReviewA person checks the evidence against our AUP.
  3. ActionWe forward the report to the customer and require a fix; severe or repeated cases are suspended.

Urgent cases first

Child sexual abuse material, phishing, malware and active attacks are handled before anything else. CSAM is also reported to the relevant authorities, such as NCMEC or the IWF.

Law enforcement

Send official requests through this form or to abuse@dedijet.com. We review their validity and respond as the law requires.