Contact
Talk to a human
who knows servers.
Sales, billing, partnerships or a technical issue: write to us and an engineer replies, day and night.
- Critical: 30 min first response
- Everything else: 4 h
- 24/7, in English
Send us a message
We reply by email. For a server that is down, choose “Technical support”, then “Critical”, and include its IP address.
Response targets
- CriticalServer down, network outage, data at risk30 minutes
- StandardEverything else: questions, configuration, billing4 hours
Other channels
- Sales by emailsales@dedijet.com
- Abuse reportsReport abuse
- Outages and maintenanceNetwork status
- Self-service answersFAQ · Knowledge base